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Why Some Claims are Underpaid

After a natural disaster causes damage to your personal or commercial property, the immediate thing you will need is to get the fair amount from your insurance provider to rebuild and move on with your life. However, unless you get a thorough investigation of the cause of loss, precise scoping of damage and accurate recorded and written statements of everything, then your experience may very well be your insurance company underpaying your claim.

Insurance firms send their hired independent adjusters to claimants’ homes to assess property damages sometimes a day or two after the disaster, when not even the property’s owner has correctly assessed his/her own losses yet.

The result, of course, is undervalued assessment. As explained by United Policyholders, a national insurance consumer advocacy group, after a hurricane, wherein damages can be  widespread and so awful, going into houses that are wet and smelly and soggy and dark, most people want to get in and get out. It’s not like you want to spend time looking at every nook and cranny, so underestimation of damages is most likely to occur, though this is unintentional. In some cases, claims are denied for reasons claimants never understand or, if a claim is approved, release of payment is delayed.

Adjusters, insurance claimants must know, are trained to represent the interests of their employers, which are insurance firms that hire their services. To get fair evaluation of the damages to their property, property owners should be represented by their own public appraiser, who will always act in their best interest and is trained to present a comprehensive claim on their behalf. Public appraisers are prepared to evaluate and adjust any claims that deal with property damage. Aside from hurricanes, property damage can be caused by fires, floods, explosions, ice storms, or wind.

 

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